Frequently Asked Questions
Frequently Asked Questions
About the Program
Why start now? My child is so young!
Did you know that the University of Cambridge conducted a study and found that children begin forming money habits by the age of seven? This may be far younger than you had imagined!
Our courses are designed to start young so that kids can build their habits from an early age, and grasp the basics of money in a way that will impact their relationship with finance as they grow up.
Our courses are designed to start young so that kids can build their habits from an early age, and grasp the basics of money in a way that will impact their relationship with finance as they grow up.
Can my child take this course independently? Or will I need to help?
This course is designed to be hands on with parents/carers, and your involvement is crucial in guiding their learning journey! Each topic will have a number of activities to complete together.
Depending on your child's age and level of understanding, you may also need to supervise them through each video lesson.
Depending on your child's age and level of understanding, you may also need to supervise them through each video lesson.
Why do I have to pay my child pocket money?
While we of course agree that there are certain tasks children should do around the house as a contributing member of the family, it's also essential that they have a chance to learn that money needs to be earned.
How much screen time will this add to my child's day?
We understand that kids are surrounded by technology, and you want to encourage them to step away. That's why our lessons are only 3-8 minutes long, and made to be taken once a week.
Which course should I choose for my child?
We've designed each course with the suggested age range in mind - 6 to 8 year-olds for Rising Rockets and 9 to 13 year-olds for Soaring Stars. However, you know your child better than we do: you are welcome to choose the course you think will suit your child better! If you feel you have purchased the wrong age group, please reach out and we can assist you.
As a general rule of thumb, we would suggest that if your child is within 6 months of turning 9, to start with Soaring Stars rather than Rising Rockets.
As a general rule of thumb, we would suggest that if your child is within 6 months of turning 9, to start with Soaring Stars rather than Rising Rockets.
About the Program
Why start now? My child is so young!
Did you know that the University of Cambridge conducted a study and found that children begin forming money habits by the age of seven? This may be far younger than you had imagined!
Our courses are designed to start young so that kids can build their habits from an early age, and grasp the basics of money in a way that will impact their relationship with finance as they grow up.
Our courses are designed to start young so that kids can build their habits from an early age, and grasp the basics of money in a way that will impact their relationship with finance as they grow up.
Can my child take this course independently? Or will I need to help?
This course is designed to be hands on with parents/carers, and your involvement is crucial in guiding their learning journey! Each topic will have a number of activities to complete together.
Depending on your child's age and level of understanding, you may also need to supervise them through each video lesson.
Depending on your child's age and level of understanding, you may also need to supervise them through each video lesson.
Why do I have to pay my child pocket money?
While we of course agree that there are certain tasks children should do around the house as a contributing member of the family, it's also essential that they have a chance to learn that money needs to be earned.
How much screen time will this add to my child's day?
We understand that kids are surrounded by technology, and you want to encourage them to step away. That's why our lessons are only 3-8 minutes long, and made to be taken once a week.
Which course should I choose for my child?
We've designed each course with the suggested age range in mind - 6 to 8 year-olds for Rising Rockets and 9 to 12 year-olds for Soaring Stars. However, you know your child better than we do: you are welcome to choose the course you think will suit your child better! If you feel you have purchased the wrong age group, please reach out and we can assist you.
As a general rule of thumb, we would suggest that if your child is within 6 months of turning 9, to start with Soaring Stars rather than Rising Rockets.
As a general rule of thumb, we would suggest that if your child is within 6 months of turning 9, to start with Soaring Stars rather than Rising Rockets.
Technical Issues
What device/browser does Mind Over Money® work on?
Our courses are designed to work best on a computer or tablet using Mozilla Firefox or Google Chrome. We highly recommend that you use these for the best experience.
Why can't I access all the lessons at once?
These courses have been designed to be taken once a week with a 3 to 8-minute video and sometimes an accompanying activity.
Research has shown that completing lessons in bite-sized intervals is the most effective way to absorb and retain information. Each lesson builds on the next. The topics are drip-fed in order to not overwhelm kids with too much information, which is why you will find that all of the content is not available at once.
You are welcome to customise your child's pace to your schedule, but each month you will only have access to a maximum of two new topics, amounting to 8 lesson videos.
Research has shown that completing lessons in bite-sized intervals is the most effective way to absorb and retain information. Each lesson builds on the next. The topics are drip-fed in order to not overwhelm kids with too much information, which is why you will find that all of the content is not available at once.
You are welcome to customise your child's pace to your schedule, but each month you will only have access to a maximum of two new topics, amounting to 8 lesson videos.
Can we take this course offline?
Unfortunately, our courses are fully online and require connection to the internet.
Is there an app of this program I can download to my phone?
This is coming soon.
Technical Issues
What device/browser does Mind Over Money® work on?
Our courses are designed to work best on a computer or tablet using Mozilla Firefox or Google Chrome. We highly recommend that you use these for the best experience.
Why can't I access all the lessons at once?
These courses have been designed to be taken once a week with a 3 to 8-minute video and sometimes an accompanying activity.
Research has shown that completing lessons in bite-sized intervals is the most effective way to absorb and retain information. Each lesson builds on the next. The topics are drip-fed in order to not overwhelm kids with too much information, which is why you will find that all of the content is not available at once.
You are welcome to customise your child's pace to your schedule, but each month you will only have access to a maximum of two new topics, amounting to 8 lesson videos.
Research has shown that completing lessons in bite-sized intervals is the most effective way to absorb and retain information. Each lesson builds on the next. The topics are drip-fed in order to not overwhelm kids with too much information, which is why you will find that all of the content is not available at once.
You are welcome to customise your child's pace to your schedule, but each month you will only have access to a maximum of two new topics, amounting to 8 lesson videos.
Can we take this course offline?
Unfortunately, our courses are fully online and require connection to the internet.
Is there an app of this program I can download to my phone?
This is coming soon.
Billing & Payment
What is your refund policy?
You can feel comfortable giving our program a go with our 14-day money back guarantee.
Why isn't my coupon code working?
Coupon codes are only valid for use on full price items purchased as a one-off payment. They are not valid for payment plans. Please choose which is the most suitable option for you.
You may also find that a coupon does not work because of a space after the code.
You may also find that a coupon does not work because of a space after the code.
Can I change my purchase option after adding a course to my cart?
To switch between paying in full, via a payment plan, or as a bundle, remove the course from your cart and add it again with your preferred option.
How do I update my payment information?
Access your Account via the top bar and go to Payment Methods to update your details.
Why is my access to the program blocked?
If you are on a payment plan and are not up to date with your payments, your access will be blocked within a 14-day window of your due date. Please contact us if we can help you further, as we'd love for your child to continue their journey.
Affiliates & Business
Do you have an affiliate program?
We sure do! Please contact info@mindovermoney.com.au for more information.
Do you have wholesale offers for businesses who'd like to buy?
Yes we have a number of offers available which can be customised to your needs. Please contact us at info@mindovermoney.com.au for more information on our wholesale offers.
Affiliates & Business
Do you have an affiliate program?
We sure do! Please contact info@mindovermoney.com.au for more information.
Do you have wholesale offers for businesses who'd like to buy?
Yes we have a number of offers available which can be customised to your needs. Please contact us at info@mindovermoney.com.au for more information on our wholesale offers.
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